Joint
Wellness (hereinafter "we") attaches great importance to protecting
privacy and is committed to processing your personal data in accordance
with applicable laws on the processing of personal data and in particular
with Regulation (EU) 2016/679 of the European Parliament and of the
Council of 27 April 2016 (hereinafter "GDPR") and the Law of 1 August 2018
on the organization of the National Data Protection Commission and general
data protection provisions.
Scope of Application
This Privacy Policy explains how we collect and use
personal data on our website.
Purpose of Data Collection
In general, you can access and browse this website
without disclosing personal information or data. However, if you select
certain cookies or contact us through our contact form, if you subscribe
to our newsletter or use our "Customer Portal", personal data will be
collected so that we can process your request, manage your customer
account or improve your navigation and our services.
What Types of Data Do We Collect?
The data collected includes, among others
1. Identification data (name, surname, etc.);
2. Contact information (email addresses, first and last name,
language);
3. Connection data (cookies, IP address, ...);
4. the language of communication;
5. any other category of data contained in the message sent.
This data processing is based on your consent or on
the legitimate interests of Joint Wellness, particularly to improve our
services.
Cookies.
The data collected also includes data from cookie
settings. Users of this website declare that they have been informed
about the possibility of changing their consent through the options in the
banner on the website.
For more information, please see our Cookie Policy.
Data Recipients
Your data will be treated confidentially and will only
be disclosed to third parties if this is necessary and in accordance
with legal requirements. These third parties may also include our service
providers, particularly in the context of outsourcing IT services. In this
case, we assure you that your data will remain in the European Union or
in countries that offer a comparable level of protection.
Storage Duration
Data will be stored as long as necessary to fulfill the
purpose for which it was collected and as long as the law permits.
Data collected as part of requests will be deleted at
the request of the data subject or 2 years after the last contact with
that person. Data collected for sending our newsletter will be deleted at
the request of the data subject or upon unsubscription. Data collected as
part of managing a customer account through the Customer Portal will be
deleted at the request of the data subject or 2 years after the end of
the contractual relationship with the customer.
Your Rights
Under the law, you have the following rights: The right
to information. The right to free information about your data. The right to
rectify your data if it is incorrect or outdated. The right to withdraw
your consent at any time. The right to complain to the National Data
Protection Commission (CNPD) if you believe that the processing of your
data is not in compliance with the law.
In certain cases and depending on legal requirements,
you also have the following rights: The right to have your data deleted.
The right to restrict the processing of your data. The right to object to
the processing of your data on legal grounds. To this end, you can
unsubscribe from our newsletters at any time by using the unsubscribe link
in each of our newsletters. The right to data portability of the data you
have provided to us (i.e., the right to receive your personal data in a
machine-readable format), provided this is technically feasible.